How to sustainably improve quality of work life

Between recurring complaints about open-plan office noise, difficulty balancing work and personal life, and a lack of spaces suited to hybrid work, the challenges are numerous.

Based on the expertise of Work With Island, which has been helping more than 4,000 companies fit out their workspaces since 2018, this article gives you the keys to sustainably transforming your teams' wellbeing.

To remember

+31% productivity, -25% absenteeism: quality of work life has a measurable ROI
Companies that invest in workplace wellbeing see 2.3 times less turnover and 3 times more innovation. The ROI is measurable from the first year.
Acoustics: the fastest, highest-impact QVT action
ISO 23351-1 certified pods, -28.7 to -31.1 dB depending on the model. Installed in under an hour, no construction work. 4.6/5 rating at Siemens after installation.
QVT has become QVCT: 6 official dimensions
Since the 2020 ANI agreement, the physical environment (acoustics, ergonomics) has been recognised as a pillar in its own right of quality of life and working conditions.
6 success factors: start by listening to your teams
Diagnosis, a gradual plan, transparent communication, regular measurement. The projects that fail are the ones that skip the consultation step.

What is quality of work life (QVT)?

Quality of work life has evolved into a broader concept since the 2020 National Interprofessional Agreement (ANI). Officially defined as "the conditions in which employees do their work", QVT became QVCT (Quality of Life and Working Conditions) to better reflect what actually happens on the ground.

This shift is built around six fundamental dimensions, according to ANACT (the French national agency for improving working conditions):

  • Job content: autonomy, task variety, meaning given to the work
  • Social relationships: workplace climate, recognition, team spirit
  • Physical environment: ergonomics, acoustics, air quality
  • Work organisation: flexibility, workload, work-life balance
  • Professional development: training, career prospects
  • Balancing work and personal life: remote work, flexible hours

At Siemens, this comprehensive approach achieved a satisfaction rating of 4.6/5 after installing acoustic pods and putting a structured QVT approach in place. As Cyrille Picard, technical manager, explains: "Some comments even say 'not enough phone booths', which shows employees keep coming back for more!"

The business stakes are considerable. Malakoff Humanis studies show a well-run QVT approach can reduce absenteeism by up to 25% and significantly improve productivity. Companies certified Great Place to Work see 2.3 times less turnover than their sector's average.

10 priority actions for improving QVT

Workspace design actions

1. Create focus and private spaces

Fitting out suitable workspaces is the foundation of a successful QVT approach. Acoustic pods meet the need for confidential calls and focus work without disturbing colleagues. Complement them with disconnection spaces and quiet zones for deep work.

Jérôme Bourdon, co-founder of WiiSmile, says: "What our employees told us: noise is wearing and tiring. They need moments to recharge, to settle down and step away. The pod lets you step away completely, into a zero-decibel atmosphere."

2. Optimise workstation ergonomics

Invest in adjustable furniture that suits different body types. Optimise natural and artificial lighting, monitor air quality and maintain a comfortable temperature. These elements directly affect employees' physical and mental health.

Management and organisational actions

3. Develop supportive management

Train your managers in active listening and constructive feedback. Supportive management means recognising contributions, personalised support and trusting your teams.

4. Introduce flexible hours and remote work

Adapt work organisation to individual needs. Remote work and flexible hours improve work-life balance while maintaining collective performance.

5. Organise team-building events

Strengthen team cohesion with regular social moments. These initiatives build team spirit and create social bonds beyond strictly professional relationships.

Development and recognition actions

6. Offer training and career progression

Offer clear career prospects and training suited to each person's aspirations. Investing in skills development strengthens engagement and retention.

7. Recognise and value contributions

Put both formal and informal recognition systems in place. Valuing achievements, even modest ones, significantly contributes to wellbeing at work.

8. Support work-life balance

Make it easier to balance work and personal life with practical services: concierge services, on-site childcare, or simply respecting disconnection time.

Prevention and health actions

9. Prevent psychosocial risks

Identify and address sources of stress upstream. Preventing psychosocial risks means a balanced workload and a calm social climate.

10. Promote physical and mental health

Offer sports activities, relaxation spaces, and raise awareness of good practices for physical and mental health at work.

Action
Focus spaces
Supportive management
Flexible hours
Recognition
Before fit-out
Very high
Very high
High
High
Ease of implementation
Medium
Difficult
Easy
Easy

The impact of QVT on your employees

A well-run QVT approach delivers measurable benefits for engagement and performance. According to a 2019 Harvard Business Review study, companies that invest in employee wellbeing see:

  • +31% productivity
  • +37% improvement in sales
  • 3x more creativity and innovation

These results come from a better workplace climate and reduced stress. More fulfilled employees invest more in their work and develop a stronger sense of belonging.

The impact on health and wellbeing is just as significant. An effective QVT policy reduces the risk of burnout, improves job satisfaction and lowers absenteeism. Turnover also falls, generating substantial savings on recruitment and training costs.

Among our Work With Island clients, we regularly see improved focus and fewer noise-related complaints after installing acoustic pods. These changes to the workplace directly contribute to improving teams' quality of life.

The 6 key factors for a successful QVT approach

Success factors

1. Leadership involvement

Without leadership support, no QVT approach can succeed. Leaders need to champion the project, allocate the necessary resources and embody the values being promoted.

2. Employee participation

Involve your teams at every stage of the project. Their feedback from the ground is essential for identifying the real issues and co-designing suitable solutions.

3. A preliminary needs diagnosis

Carry out a thorough diagnosis before taking any action. Satisfaction surveys, individual interviews and observation help pinpoint priorities.

4. A structured, gradual action plan

Draw up a detailed action plan with measurable goals and a realistic timeline. Favour a gradual approach to make it easier for people to take ownership.

5. Transparent communication

Communicate regularly on the project's progress. Transparency strengthens buy-in and keeps up momentum over time.

6. Measuring and tracking results

Define relevant tracking indicators and measure progress regularly. This assessment lets you adjust the strategy if needed.

Etienne Joly of RATP Real Estate confirms the importance of this methodology: "The team showed flexibility, agility and responsiveness for delivering and assembling the pod." This structured approach enabled a successful rollout across all their sites.

Checklist of key steps:

  • Secure leadership commitment
  • Form a joint steering committee
  • Carry out the initial diagnosis
  • Co-design the action plan
  • Communicate the launch
  • Roll out in pilot phases
  • Measure and adjust

How to measure the effectiveness of your QVT actions

Measuring QVT relies on complementary quantitative and qualitative indicators. This assessment helps demonstrate the return on investment and adjust the strategy.

Quantitative indicators:

  • Absenteeism and turnover rates
  • Productivity and sales performance
  • Use of spaces and services offered
  • Number of workplace accidents

Qualitative indicators:

  • Satisfaction and engagement surveys
  • Workplace climate barometers
  • Ongoing employee feedback
  • Stress and wellbeing assessments

Essential QVT dashboard:

Indicator
Overall satisfaction
Absenteeism rate
Turnover
Space utilisation
Frequency
Twice a year
Monthly
Quarterly
Weekly
Target
>4/5
<4%
<10%/year
>70%

Regular measurement helps quickly spot when things are drifting off track and keeps up the momentum of continuous improvement.

Mistakes to avoid in your QVT approach

Certain recurring mistakes can undermine the success of your QVT project. Identifying them lets you adopt best practices from the start.

Common strategic mistakes:

A top-down approach with no employee consultation often generates resistance to change. Gimmicky actions with no real impact undermine the credibility of the whole approach. A lack of follow-up and evaluation prevents any necessary adjustments.

Common operational mistakes:

An insufficient or poorly allocated budget limits how effective the interventions are. Poor communication creates confusion and slows buy-in. Unanticipated resistance to change can completely stall the project.

Our experience supporting companies at Work With Island since 2018 has taught us the importance of preparation. The most successful projects are the ones that take the time to consult and invest in change management.

The most common failures involve companies that underestimate the importance of the physical environment. Neglecting acoustics, ergonomics or office design does lasting damage to teams' quality of life.

Recommendations for avoiding these pitfalls:

  • Involve employees from the design stage
  • Favour quality over quantity of actions
  • Maintain regular communication
  • Plan a realistic, scalable budget
  • Train managers in change management

Work With Island supports you in improving your QVT

Work With Island offers acoustic pods that directly address QVT challenges by creating optimised workspaces. Our Island Solo (€3,990 excl. VAT), Desk (€4,790 excl. VAT), Duo (€7,990 excl. VAT) and Quattro (€9,990 excl. VAT) improve focus, reduce noise-related stress and support collaboration.

These pods offer -28.7 to -31.1 dB of noise reduction under the ISO 23351-1 standard, Class A or B depending on the model, and include silent ventilation, automatic lighting and full connectivity. They're set up with no construction work in under an hour and fit any office environment.

Why choose us:

Our B Corp certification reflects a genuine CSR commitment. With more than 15,000 pods installed for 4,000 clients since 2018, we have proven expertise in office design.

Our 4.9/5 satisfaction rating shows the recognised quality of our solutions. We deliver anywhere in Europe, with a 100-day money-back trial.

Our clients' testimonials confirm the impact on QVT. Maxime Cohendet of Wefy Group notes: "Work With Island's great strength is this ability to respond, from the sales side right through to logistics, to install the pods smoothly and simply."

Want to make a real improvement to your employees' QVT? Discover how our acoustic pods can transform your workplace. Contact Work With Island for a free assessment of your spaces.

Looking to create calming spaces for your employees?

Request your free quote and discover how our acoustic solutions transform your workplace.

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Frequently asked questions

How can you improve quality of work life?

Start with a diagnosis of your employees' needs through surveys and interviews. Then prioritise actions by impact and ease of implementation: office design, flexible hours, management training. Improving QVT requires a gradual, participative approach. Measure results regularly to adjust your strategy.

What are the most effective QVT actions?

The highest-impact actions are fitting out suitable workspaces (focus spaces, ergonomics), developing supportive management and introducing flexibility. Based on our client feedback, acoustic pods significantly improve satisfaction (an average rating of 4.6/5 at Siemens). Every company needs to adapt its actions to its own culture and specific challenges.

What's the difference between QVT and QVCT?

QVCT (Quality of Life and Working Conditions) has replaced QVT since the 2020 ANI agreement. It broadens the scope to working conditions and covers 6 dimensions: job content, social relationships, physical environment, work organisation, professional development, and work-life balance. This shift places the emphasis on the actual work and the conditions in which it's carried out.

What budget should you plan for improving QVT?

The budget varies with company size and the actions chosen. Plan for €500-1,500 per employee per year for a comprehensive approach including fit-outs, training and tools. Acoustic pods represent an investment of €4,000-10,000 excl. VAT depending on the model, with measurable ROI on productivity and satisfaction. Start with high-impact actions on a controlled budget.

How do you get managers involved in the QVT approach?

First train managers on the stakes and benefits of QVT. Give them practical tools (interview templates, tracking indicators) and build QVT into their objectives. Organise collaborative workshops to co-design solutions. Frontline management is the essential link for embedding the approach day to day.

Can you improve QVT without a big budget?

Absolutely. Start with organisational actions: stand-up meetings, flexible hours, recognising contributions, social spaces. Listening and communication cost little but have a major impact. Office fit-outs can be done gradually. What matters most is consistency and sustained commitment, rather than the scale of the initial resources.

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